Support

One person builds and answers everything here, so you get a real reply rather than a ticket number.

Need a hand?

Email is the fastest route. Include your account email and, if something broke, roughly when it happened.

support@thefightapp.com
Account and login AI coach Fight Pro Logging and data Delete my account Report a bug

Account and login

I forgot my password

Tap "Forgot password" on the sign in screen and enter your account email. The reset link opens straight back into the app. If the email does not arrive within a few minutes, check spam, then email support and it can be reset manually.

The reset link does not open the app

Reset links are meant to hand off to Fight on the same iPhone. Open the email on the device with the app installed. If it opens in a browser instead, copy the link and open it again from Safari on that iPhone.

Can I use Fight on more than one device?

Yes. Your log lives with your account, so signing in on another iPhone brings everything with it.

AI coach

How many messages do I get?

Ten a day on the free app. The count resets on your own calendar day, not at some fixed hour on the other side of the world. Fight Pro removes the cap.

It says the service is unavailable

That usually means a temporary problem on our side rather than anything wrong with your account. Give it a minute and try again. If it keeps happening, email support with the time it occurred and it can be traced in the logs.

The advice does not fit my situation

The coach answers using what is in your log. If your sessions, injuries, goals, or upcoming competitions are not recorded, it cannot factor them in. Filling those in sharpens the answers considerably.

Is this medical advice?

No. The coach gives training guidance only. For anything involving an injury, pain, or your health, speak to a doctor or physio.

Fight Pro

How do I subscribe?

Open Profile, tap the upgrade card, and choose monthly or annual. Payment goes through your Apple ID and the current price is always shown before you confirm.

I paid but the app still shows me as free

Open Profile, tap the upgrade card, then tap "Restore Purchases". That re-checks your Apple ID against the subscription. If it still does not switch over, email support with the Apple receipt and it will be sorted manually.

How do I cancel?

Subscriptions are managed by Apple, not by us. On your iPhone open Settings, tap your name, then Subscriptions, then Fight, then Cancel. You keep Pro until the end of the period you already paid for.

Refunds

Apple handles all refunds for App Store purchases. Request one at reportaproblem.apple.com.

Logging and data

Can I log something that is not a martial art?

Yes. Lifting, running, and conditioning can all be logged alongside your mat time and count toward your totals.

I logged a session on the wrong day

Open the session from the calendar, tap the pencil icon, and change the date. The calendar updates immediately.

Can I edit or delete a past session?

Yes, any session, any time. Editing a session recalculates your stats and achievements.

Can I export my log?

Not from the app yet. If you want a copy of everything on your account, email support and you will get it as a file.

Delete my account

Email support@thefightapp.com from the address on your account and say you want it deleted. Everything goes: training logs, profile, weight history, injuries, goals, and coach conversations. It is permanently removed from our servers within 30 days and cannot be recovered afterward.

Cancel your subscription first. Deleting your account does not cancel an active Fight Pro subscription, because Apple runs the billing separately. Cancel in Settings, then request deletion.

Report a bug

Bug reports are genuinely welcome. The more of this you can include, the faster it gets fixed:

Send it to support@thefightapp.com.

Still stuck?

Email support@thefightapp.com. Replies usually come within a day or two. You can also reach out on Instagram at @thefightapp.